Transparency
How It Works
We built trust into every step — because the families counting on this guide can't afford outdated information.
How the list was built
Every organization in the Montgomery County Resource Guide was reached by phone — not scraped from a website, not copied from a directory. We called each one, confirmed their services, and verified that the public number actually connects to a real person who can help.
How it stays current
Listings go stale fast. That's why every organization provides a dedicated update contact — a direct line we use for a check-in every six months. We send a brief email or text, confirm the details are still accurate, and update the guide. No one has to hunt for whether a shelter still has beds open tonight.
What happens to your information
Your public contact details are published in the guide so families can reach you. Your dedicated update contact is kept private — used only for check-ins every six months to keep your listing accurate. We never sell your information, and we never use it for unrelated marketing.
Our Promise
Three commitments to every organization
Verified by humans
Every listing is phone-verified, not auto-scraped.
Updated every six months
We check in regularly so the guide reflects reality.
Your data is yours
Private contacts stay private. Never sold, never spammed.